Time of goodbye came!
Some of you will say.: WHAT?….Wait a moment, What did you say?
I am saying, that came a time of change.
Simply we did not think in the same direction anymore, and since the trust between the franchisor and franchisee was gone it was a time to move on.
What I gave to this project:
I gave to the tapioca distribution part of my soul, passion and nearly 2 years of my life.
The distribution started on 18. 2. 2015 while I bought my first 100 tapioca puddings and went to the first store here in Prague to present it (Bio Smíchov) – I was received with smile and tenderness and curiosity 🙂
Step by step, while going around the Prague and finding new places, approaching them and by taking decision of taking on board another distributors (mommies as me, on maternity, leave having the passion for doing more than just changing diapers to our lovely babies 🙂 we increased the demand so much that Brno central production place proposed us to start our own production.
A couple of weeks and thanks to our lovely network we found the place to start producing. With having no idea what does it mean to be also gastro producers we jump into this field as well.
What it ment?……….Wake up at 5 am on Sunday, take your team (which you have found, taught and organized before) and spend around 12-14 hours in production. Keep cooking without stopping, then decorating every desert, put a lid and labels. Store it in the fridge and get ready for distribution. Saturday – the day before – prepare paperwork, invoices (put them to the system – cca 60-80, item by item), print them, prepare distributional roads for every delivery guy (which you had to find before) and make sure they will have everything prepared for smooth delivery – road map, invoices, order sheets.
After production keeps eye on the stock, hygiene, people management, equipment……….than after delivery, check if everything was OK, solve any claims, questions, new orders, reply to satisfied clients and in the spare time keep finding new clients.
Keep doing this day by day without stopping and you found that your network is growing, more and more people knows about you, that your team grew to 15 people, that you do regular turnover, that you work 6-7 days in a week and even you are tired you feel that this product makes the difference on the market.
What I gained?
Priceless experience about trade, whole sale, distribution, invoicing process, logistics preparation-organization – hand on experience in the terrain, organization of sales team – developing own CRM system, rules for communication, distribution comision system, marketing – creating of new materials, advertising on the events, planning and being part of the event team, sales – be in the field – building the network, geting feedback, speaking to end clients, custommer support, improving our services –>developing new product based on the field demand, production – going through the whole production process, ordering and comunication with suplyers, storaging goods, keeping production stock, planning shopping, producing and cooking (hours spend in the production goind through whole process of the products creation).People – management of the people, planning their shifts, organizing their work, managing their payrolls. Distribution network – that was the most exciting part for me to find and be part of their weekly lifes, to see how they are building their client base, to see and be part of their ups and downs and mainly their life stories.
Thank you for all of that because now is the time to build my own project based on this and previous experiences.
Everything what may seem painfull now will pay back in the future